Cyber Incident Response

Rapid recovery when every second counts

Breach Response Hotline

833.997.7372

Swift, Expert Response to Any Cyber Incident

A cyber incident can strike at any moment. From ransomware, business email compromise, data theft, to insider threats. When it does, SpearTip’s highly skilled triage team is ready to respond immediately. Our certified incident response engineers operate from a US-based Security Operations Center (SOC), providing 24/7/365 support to contain threats and restore normal operations fast.

SpearTip’s Cyber Incident Response service is designed to minimize operational disruption and financial loss while protecting your reputation. We respond to breaches within minutes of engagement and work to complete full incident resolution within 30 days. Our process includes digital forensics, decryption assistance, and real-time collaboration with your internal teams and trusted vendors to ensure a complete and secure recovery.

Every investigation includes a temporary deployment of our Managed Detection and Response (MDR) service—30 to 45 days of continuous monitoring to ensure lingering threats are fully eliminated. Clients can choose to extend this protection post-incident for ongoing resilience.

As a wholly owned subsidiary of Zurich Insurance, SpearTip offers independent, expert-driven solutions powered by global resources and proven methodologies. From the first alert to full restoration, our mission is simple: get you operational, secure, and confident again, fast.

^1. IBM Cost of a Data Breach 2025

How SpearTip helps you responds to incidents with speed and accuracy

Every minute counts during a breach. SpearTip’s experts work relentlessly to identify, contain, and eradicate threats, minimizing the impact to your operations and reputation. With proven methodologies and a dedicated team of analysts, we help organizations recover swiftly and strengthen defenses for the future.

Immediate Containment
Rapid threat assessment and isolation to stop further damage before it spreads.
Expert Investigation
Advanced forensics and root cause analysis with continuous collaboration and clear reporting.
Fast Recovery
Accelerated restoration of systems and operations so you can return to business quickly.

What to expect from SpearTip during an incident response

At SpearTip, we believe in partnership. Our leadership team is directly involved in every engagement, taking ownership of outcomes and ensuring you receive accurate, actionable results. We work side-by-side with your internal teams and trusted vendors to ensure a unified response and seamless communication throughout the entire process.

From the initial breach notification to post-incident review, our experts are with you every step of the way. We provide clarity, structure, and confidence during one of the most critical times your organization may face.

Step 1
Kickoff Call
The first interaction you’ll have with our team and other relevant parties is a meeting to understand the scope of the incident and outline the investigation.
Step 2
SpearTip Deploys Managed SOC
Our team deploys response toolsets into your environment. This allows our investigators to locate and isolate threat actors within your network, then locking it down from further malicious activity.
Step 3
Investigation Initiated

SpearTip’s investigative team uses the components of our response toolset and industry-standard practices to effectively and safely collect, handle, and store digital forensics artifacts.
Step 4
Recovery Begins
Once we have collected the evidence necessary for the investigation, you can begin the process of restoring systems and recovering your data if it available to you. We can provide expert resources to assist with recovery and also decryption in the event that a ransom is paid.
Step 5
45 Days Monitoring with MDR
When your organization engages with SpearTip for Incident Response services, we automatically include our 24/7 Security Operations Services for 45 days.
Step 6
Final Report Delivered
Following the completion of the investigation, our team works with your legal representation and insurance provider to finalize and deliver a thorough report as requested.
Step 7
Improve Posture for the Future
After your investigation is completed and networks are restored, we can work with your organization to help improve your security posture moving forward.

Why Choose SpearTip for Cyber Incident Response

Every minute counts during a breach. SpearTip’s certified incident response engineers move fast to contain threats, minimize downtime, and protect your reputation. Our AI-driven processes, real-world threat intelligence, and top cyber talent ensure no detail is missed. With leadership directly involved in every case, you gain a trusted partner focused on swift recovery and long-term resilience.

As part of Zurich Insurance and Zurich Resilience Solutions, we bring independent expertise supported by global resources—so you can respond confidently and recover completely.

What Sets Us Apart

Top Cyber Talent: Industry-leading experts engaged on every project
Technology Expertise: Tech-agnostic solutions for any platform or environment
Proprietary Processes: AI-powered tools to enhance defense and response
Unique Data: Real-world insights from thousands of incidents to inform strategy