Risk Engineering Claims Analysis Tool (RECAT) Overview

Claims Analytics Tool

Effective risk mitigation is crucial for reducing and protecting both your employees and your business. The Zurich Resilience Solutions (ZRS) Risk Engineering Claims Analysis Tool (RECAT) customer portal is a risk management solution designed to enhance organizational resilience and operational efficiency. This tool provides tailored dashboards, comprehensive data integration and a user-friendly interface, all aimed at improving risk management efficiency and delivering critical insights for better decision making.

The RECAT portal is crafted to support program health and coaching by offering insights essential for effective and streamlined risk management processes. Its interactive nature enables users to filter and manipulate data directly within the dashboard, facilitating immediate and informed actions.

One of the standout features of the RECAT portal is its ability to foster collaboration between clients and Zurich Risk Engineers. By offering a comprehensive view of loss experiences, the RECAT dashboard consolidates data into an easy-to-navigate interface. This allows for quick analysis and the development of targeted risk mitigation strategies. The tool's analytics capabilities help identify loss trends early, enabling proactive problem-solving and significantly improving customer satisfaction.

The portal consolidates data from multiple carriers and third-party administrators (TPAs), providing a holistic view of the customer's risk landscape. The tool also offers flexible data refresh schedules—daily, weekly, monthly, or quarterly—to best fit your organizational needs.

The RECAT portal enhances the user experience with improved export functionality, the ability to load TPA data and numerical and visual data analysis across all casualty lines, including Auto, Workers' Compensation, and General Liability.

Clients can access the portal anytime for up to date information. By identifying contributing factors associated with claims litigation, the tool helps establish causes for action and assists in developing safety strategies to reduce claims.

The portal provides the insights needed to navigate the complexities of today's risk environment.