response

Response

Train staff, act quickly to minimize property damage

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Quickly responding to leaks can curb property damage and minimize business disruption. Regular staff training and orientation on the water and liquid damage emergency operations plan is crucial to ensure swift and effective action when leaks occur. This plan should be reviewed annually with existing staff, introduced to new hires during their orientation, and briefed to all contract workers at the commencement of a project.

Response Steps

  • Activate the water and liquid damage emergency operations plan​

  • Turn off the power immediately

  • Track down and shut off the cause of leakage

  • Cover-up equipment if leaking continues from above

  • Begin removing the liquid and clear wet items​

  • Begin cleanup and drying procedures immediately​

  • Ensure the right preservatives used on equipment don't cause corrosion, conduct electricity, or risk fire

  • Call professional cleaners and restorers immediately​

  • Contact Zurich’s Customer Care Center 800-987-3373

Response Resources 

  • First 24-Hour Checklist
    First 24-Hour Checklist
  • zrs emergency phone list
    Emergency Phone Contact List

Protect Your Property and Operations

Property risks continue to evolve as organizations face changing hazards, operational challenges and extreme weather events. Our specialists can help you assess exposures, strengthen loss prevention efforts and improve resilience. Reach out to connect with our team or sign up for property risk insights and updates.

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