Response

Train staff, act quickly to minimize property damage

Quickly responding to leaks can curb property damage and minimize business disruption. Regular staff training and orientation on the water and liquid damage emergency operations plan is crucial to ensure swift and effective action when leaks occur. This plan should be reviewed annually with existing staff, introduced to new hires during their orientation, and briefed to all contract workers at the commencement of a project.

Response Steps

Activate the water and liquid damage emergency operations plan
Turn off the power immediately
Track down and shut off the cause of leakage

Cover-up equipment if leaking continues from above
Begin removing the liquid and clear wet items
Begin cleanup and drying procedures immediately

Ensure the right preservatives used on equipment don't cause corrosion, conduct electricity, or risk fire
Call professional cleaners and restorers immediately
Contact Zurich’s Customer Care Center 800-987-3373