Disruptive Event Management
Rapid response services to support employee wellbeing and recovery after a critical incident.
Navigate workplace disruption with confidence
When a workplace experiences a critical event—from natural disasters to unexpected employee loss—the human impact can be significant. Zurich Resilience Solutions’ Disruptive Event Management (DEM) service helps organizations respond swiftly and supportively, providing tailored mental health and resiliency services through trusted vendors. This approach strengthens psychological safety, aids recovery and helps maintain productivity in the face of disruption.
DEM services are designed to support employees and leadership alike, offering a range of response options both onsite and remotely. Whether your teams are on the ground or distributed across locations, our services aim to normalize stress reactions, foster coping skills and guide your people back to meaningful work. With 24/7/365 access and flexible delivery formats, we provide timely, compassionate and expert assistance when you need it most.
Our response process is consultative and situational. We begin by assessing your needs and the nature of the incident. From there, we help build a recovery plan that may include group briefings, one-on-one support, telephonic services or remote coaching. The goal: restore stability while supporting the emotional health of your workforce.
Disruptive event management supports a variety of workplace disruptions, including:
- Employee death (on or off the job)
- Workplace violence or threats
- Robberies or traumatic incidents
- Mass layoffs or restructuring
- Natural disasters and severe weather events
Benefits of disruptive event management services
Disruptive event management services provide a structured, supportive approach to help your organization recover after a critical incident. By addressing both emotional and operational challenges, DEM helps maintain workforce stability, reduce long-term disruption and foster a culture of psychological safety.
Whether it's through individual support, group briefings or leadership consultation, DEM strengthens organizational resilience by empowering people to manage stress, recover quickly and return to productivity with confidence.
Included in disruptive event management services
Disruptive event management is a flexible, comprehensive solution that provides both in-person and telephonic support to help your people through challenging events. We work with trusted vendors to ensure your organization receives care from experienced professionals with the appropriate credentials and training.
Our services are scalable and adaptable to your workforce’s needs and can be delivered same-day or within 24 hours.
Disruptive event management services may include:
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This solution is available in the United States but may not be available in other jurisdictions. For solution needs outside the United States, contact Zurich to be connected with a Zurich Resilience Solutions representative where available.